Contents
Chapter 3 – SoftIPT
2 TOSHIBA IPedge UG 01/13
Chapter 3 – SoftIPT
SoftIPT Icons .................................................................................................................................... 29
Fixed Buttons ....................................................................................................................................30
Flexible Buttons ................................................................................................................................30
Liquid Crystal Display .......................................................................................................................30
Configuring SoftIPT............................................................................................................................. 31
Configure the SoftIPT .......................................................................................................................31
Basic SoftIPT Functions...................................................................................................................... 34
Start the SoftIPT ...............................................................................................................................34
Answering a Call............................................................................................................................... 35
Switching a Call to Your Headset .....................................................................................................35
Labeling Feature Buttons..................................................................................................................35
Using the Directory ...........................................................................................................................35
Using Echo Canceller.......................................................................................................................... 36
Chapter 4 – Feature Operations
Account Codes.................................................................................................................................... 37
Voluntary Account Codes ................................................................................................................. 38
Advisory Message............................................................................................................................... 38
Alarm Notification ................................................................................................................................ 39
Automatic Callback ............................................................................................................................. 40
Background Music (BGM) ................................................................................................................... 40
Call Forward........................................................................................................................................ 41
Call Forward Types...........................................................................................................................41
Call Forward Settings .......................................................................................................................42
Station Call Forward Procedures ......................................................................................................42
Program Call Forward via Enterprise Manager.................................................................................43
Example: Call Forward to extension .................................................................................................43
Example: Call Forward to outside line ..............................................................................................43
Call History.......................................................................................................................................... 44
Call Park.............................................................................................................................................. 44
Call Pickup .......................................................................................................................................... 45
Call Transfer........................................................................................................................................ 46
Call Waiting ......................................................................................................................................... 47
Caller Identification.............................................................................................................................. 47
Conference Call .................................................................................................................................. 48
Direct Station Selection (DSS) ............................................................................................................ 51
Do Not Disturb..................................................................................................................................... 51
Emergency Call................................................................................................................................... 52
Emergency Monitoring Station.......................................................................................................... 52
Emergency Ringdown ......................................................................................................................... 52
Message Waiting................................................................................................................................. 53
Microphone Cut-Off............................................................................................................................. 54
Off-Hook Call Announce (OCA) .......................................................................................................... 54
Override .............................................................................................................................................. 55
Paging................................................................................................................................................. 56
Privacy ................................................................................................................................................ 58
Redial.................................................................................................................................................. 59
Speed Dial........................................................................................................................................... 59
Time and Date Setting (Local) ............................................................................................................ 60
Tone First / Voice First Signalling ....................................................................................................... 61
Tone First Signalling .........................................................................................................................61
Voice First Signalling ........................................................................................................................61