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If Something Goes Wrong
Develop good computing habits
2 Create a restore point.
3 Install one item of hardware or software.
4 Restart the Windows
®
operating system.
5 Use the new hardware or software for a while, noting any
new problems. Make sure that your critical applications
(email, business applications, etc.) are working correctly,
and verify that important devices are still functioning.
6 For each additional hardware or software item, repeat
these steps, starting at step 1 if any of your critical data has
changed, or starting at step 2 if no critical data has
changed.
USB Sleep and Charge is not working.
USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep
and Charge utility to check if the feature is disabled and to enable it
if necessary.
❖ Make sure that the device you want to charge is connected to a
port that supports the USB Sleep and Charge function. Ports
that support this feature are identified with the ( ) symbol.
❖ USB Sleep and Charge may be disabled. Open the TOSHIBA
Sleep utility to check if the feature is disabled and to enable it
if necessary. For more information, see “Enabling/Disabling
USB Sleep and Charge” on page 92.
❖ Try selecting a different charging mode in the TOSHIBA Sleep
utility, if your computer provides more than one charging
mode. For more information, see “Power supply mode
settings” on page 93.
❖ The USB Sleep and Charge function may not work with certain
external devices even if they are compliant with the USB
specification. In those cases, power on the computer to charge
the device or use a different charging device.
The “USB Wakeup function” does not work.
❖ When the USB Sleep and Charge function is set to Enabled the
USB Wakeup function does not work for ports that support the
USB Sleep and Charge function. In that case, use a USB port
that does not have the USB Sleep and Charge function -
compatible symbol ( ), if you have a non-Sleep and Charge
USB port available, or disable the USB Sleep and Charge
function. For more information, see “Sleep and Charge” on
page 91.
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