Troubleshooting Procedures
2.10 Optical Disk Drive Troubleshooting
To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures
below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
2.10.1 Procedure 1 Diagnostic Test Program Execution Check
Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program (CD). Refer to Chapter 3,
Tests and Diagnostics for more information on how to perform the test program.
Prepare the tools before the test.
If any error is detected by the test, go to Procedure 2.
2.10.2 Procedure 2 Connector Check and Replacement Check
The ODD may be disconnected, or the ODD or system board may be damaged. Disassemble
the computer following the steps described in Chapter 4, Replacement Procedures and
perform the following checks:
Check 1 Make sure the SATA ODD is firmly connected to CN9700 on the system board.
If any of the connections are loose, reconnect firmly and repeat Procedure 1. If
there is still an error, go to Check 2.
Check 2 SATA ODD or the FPC (FULOA*) may be damaged. Replace it with a new one
following the instructions in Chapter 4, Replacement Procedures. If the problem
still exists, perform Check 3.
Check 3 SD/SATA ODD board(FAL3SA*）or the FPC( FAL3YA*) may be damaged.
Replace it with a new one following the instructions in Chapter 4, Replacement
Procedures. If the problem still exists, perform Check 4
PORTEGE R830 Satellite R830 Series Maintenance Manual (960-880) [CONFIDENTIAL] 2-45
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