Why is the peel sensor not working on my TSC Printer?
If the peel sensor is not working on your TSC Printer: * Ensure that the media goes through the Peel sensor. * Plug the connect cable correctly.
What does 'Carriage Open' mean on my TSC Printer?
If your TSC Printer displays 'Carriage Open', please close the print carriages.
Why does my TSC Printer say 'Take Label'?
If your TSC Printer displays 'Take Label': * If a peeler module is installed, remove the label. * If there is no peeler module, switch off the printer and install one, ensuring the connector is plugged in correctly.
What to do if I can't download files to my TSC Printer's memory?
If you cannot download files to your TSC Printer's memory (FLASH / DRAM/CARD), delete unused files in the memory.
What to do if my TSC Printer is not printing?
If your TSC Printer isn't printing, there are several potential solutions: * Ensure the interface cable is securely connected, or try a new cable. * If using a wireless or Bluetooth connection, reset the wireless device settings. * Verify that the correct printer port is selected in the Windows driver. * Clean the printhead. * Ensure the printhead's harness connector is properly connected. * Check your program for a PRINT command at the end of the file and CRLF at the end of each command line.
How to fix a TSC Printer when the power indicator doesn't light up?
If the power indicator on your TSC Printer does not illuminate: * Ensure the power cord is properly connected to both the printer and the outlet. * Switch the printer on.
How to clear a paper jam in my TSC Printer?
To clear a paper jam in your TSC Printer: * Calibrate the media sensor. * Set the media size correctly. * Remove any stuck labels inside the printer mechanism.
Why is the left side printout position incorrect on my TSC Printer?
If the left side printout position is incorrect on your TSC Printer: * Set the correct label size. * Fine-tune the Shift X parameter by pressing [MENU] [SELECT] x 3 [DOWN] x 5 [SELECT].
Why is my TSC Printer printing irregularly?
If your TSC Printer is printing irregularly: * Turn the printer off and on to skip the dump mode. * Reset the RS-232 setting.
Why is my TSC Printer printing a gray line on blank labels?
If your TSC Printer is printing a gray line on blank labels, clean the print head and the platen roller.
General| Print Speed | 4 ips / 6 ips |
|---|---|
| Memory | 512 MB Flash, 512 MB SDRAM |
| Interface | USB 2.0, Serial, Ethernet |
| Type | Industrial Printer |
| Print Method | Thermal Transfer / Direct Thermal |
| Print Resolution | 203 dpi |
| Communication Interface | USB 2.0, Serial, Ethernet |
| Label Thickness | 0.003" (0.076 mm) ~ 0.012" (0.305 mm) |
| Power Supply | 100 - 240 VAC, 50/60 Hz |
| Operating Temperature | 5 ~ 40°C (41 ~ 104°F) |
| Storage Temperature | -40 ~ 60°C (-40 ~ 140°F) |
| Resolution | 203 dpi |
| Operating Humidity | 20 - 85% RH (non-condensing) |
Details the physical and functional specifications of the printer models, including features and capabilities.
Covers overall physical dimensions, weight, power requirements, and environmental operating conditions.
Details print head resolution, printing method, dot size, print speed, maximum width, and length.
Lists specifications related to the printer's ribbon, including diameter, length, width, and wound type.
Outlines media capacity, alignment, types, wound type, width, thickness, and core diameter requirements.
Explains the process of unpacking the printer and verifying all included components.
Provides visual identification and descriptions of the printer's front, interior, and rear components.
Describes the printer's control panel, including LED indicators, touch screen functions, and operational keys.
Provides step-by-step instructions for initial printer setup, including connections and power.
Details the procedure for correctly installing and threading the printer ribbon.
Explains the process of loading various types of media, including sensor calibration.
Guides on loading fan-fold or external media, often used with optional accessories.
Details the procedure for loading media specifically for operation with the cutter module.
Describes the process of loading media for use in the peel-off mode.
Explains how to adjust printer parts and knobs to prevent ribbon wrinkles during printing.
Guides on launching the TSC Console software and initiating printer management.
Provides instructions for configuring the printer's Ethernet network connection and IP settings.
Steps to configure Wi-Fi security and network settings and add the printer to the console.
Procedures to reset the printer's Wi-Fi module to its factory default configuration.
Overview of various printer functions accessible through the console, like calibration and test pages.
How to configure printer actions that occur after a print job, such as cutting or peeling.
Instructions on how to access the printer's main menu using the LCD panel and keys.
Provides a summary of the 8 main categories available in the printer's LCD menu system.
Explains how to configure printer settings using the TSPL command language.
Details how to configure printer settings using the ZPL2 command language.
Describes the process and options for calibrating the printer's media and gap sensors.
Covers settings for managing the printer's communication interfaces like Serial, Ethernet, Wi-Fi, and Bluetooth.
Information on accessing and managing files stored in the printer's memory.
Features for checking printer status, running tests, and diagnosing operational issues.
Access to advanced settings for display, touchscreen, date/time, cutter type, and language.
Options for restoring printer settings to defaults, checking information, and contacting support.
Addresses issues where the printer's power indicator is not visible.
Troubleshooting steps for when the printer's carriage is open or not properly closed.
Covers common causes and solutions for the printer failing to print.
Addresses issues where labels are not receiving any printed output.
Troubleshooting steps related to ribbon installation, loading, or running out.
Solutions for problems related to the printer not detecting or feeding paper.
Step-by-step guidance to resolve paper jams within the printer mechanism.
Troubleshoots issues with labels not being dispensed or taken correctly.
Solutions for errors encountered when transferring files to the printer's memory.
Addresses common causes and solutions for print output that is unclear or of low quality.
Solutions for print missing on the sides of the label.
Troubleshoots the appearance of unwanted gray lines on blank labels.
Solutions for print patterns that are inconsistent or uneven.
Addresses issues with unstable or skewed label feeding during the printing process.
Troubleshooting steps when the printer skips labels during operation.
Solutions for ribbon or media wrinkles that occur during printing.
Fixes for incorrect real-time clock settings after the printer restarts.
Correcting the print position on the left side of the label.
Adjusting the print position specifically for small labels.
Troubleshooting steps for a dark LCD panel and unresponsive control keys.
Addresses issues where the LCD is dark but the status LEDs are illuminated.
Solutions for a non-functional or improperly detected ribbon encoder sensor.
Troubleshooting steps for a faulty or unresponsive ribbon end sensor.
Solutions for when the printer's integrated cutter mechanism fails to operate.
Details the methods and intervals for cleaning printer parts like the print head, platen roller, and sensors.
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