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6. Diagnostic Tool 
TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s 
settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer 
bitmap font; and send additional commands to a printer. With the aid of this powerful tool, you can 
review printer status and setting in an instant, which makes it much easier to troubleshoot problems and 
other issues. 
 
6.1 Start the Diagnostic Tool 
1. Double click on the Diagnostic tool icon   to start the software. 
2. There are four features (Printer Configuration, File Manager, Bitmap Font Manager, Command Tool) 
included in the Diagnostic utility.