TurboChef NGO User Manual

42 TROUBLESHOOTING
Troubleshooting:
“Write Fail” Message When Loading Menu
NO
Replace the card
reader and/or cable.
Ensure the cable
connecting the reader
to the control board is
securely attached and
not damaged.
Troubleshooting:
“Read Fail” Message When Loading Menu
If the menu card was
created by TurboChef,
obtain a new menu card
by contacting customer
service at 800.90
TURBO
or +1 214.379.6000.
YES
Replace the card
reader and/or
cable.
Ensure the cable
connecting the reader
to the control board is
securely attached and
not damaged.
NO
Is the connection from
smart card reader to
control board OK?
No backup copy
Does a backup copy of
the menu work?
NO
YES
NO
Try writing to a new
smart card. Was the
write successful?
Is the connection from
smart card reader to
control board OK?

TurboChef NGO Specifications

General

Model	NGO
Brand	TurboChef
Category	Oven
Exterior Finish	Stainless Steel
Plug	NEMA 6-30P
Power Requirements	208/240V, 30A, 1 Phase
Controls	Touchscreen
Catalytic Converter	Included
Power Supply	Electrical
Ventilation Requirements	Ventless operation with catalytic converter