TurboChef NGO User Manual

TROUBLESHOOTING
43
Troubleshooting:
Menu Settings are Not Present
NO
Try loading a menu from a
new smart card, ensuring the
smart card is the correct type
(gray for SBK ovens and white
for SOTA ovens). Was the
load successful?
Replace the card
reader and/or cable.
Ensure the cable
connecting the reader
to the control board is
securely attached and
not damaged.
YES
NO
Is the connection from
smart card reader to
control board OK?
NO
Perform a firmware
update, following the
instructions on page 17,
then load the menu card
again. Was the menu
load successful?

TurboChef NGO Specifications

General

Model	NGO
Brand	TurboChef
Category	Oven
Exterior Finish	Stainless Steel
Plug	NEMA 6-30P
Power Requirements	208/240V, 30A, 1 Phase
Controls	Touchscreen
Catalytic Converter	Included
Power Supply	Electrical
Ventilation Requirements	Ventless operation with catalytic converter