• Your device must be connected to a mobile network.
• Vehicle must be registered with Uconnect Access and
have an active subscription that includes the applicable
feature or App.
• Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning electri-
cal system.
• Vehicle must be equipped with Uconnect 8.4/8.4 NAV.
FAQs
1. Why can’t I get Pandora Via Mobile to work? Here are
some things to consider:
• Check to ensure you have linked your Pandora ac-
count credentials with Uconnect Access. This is usu-
ally done during registration and setup. Then, check to
ensure you have properly connected your compatible
device to the vehicle touchscreen. The Uconnect Ac-
cess App must be open and you must be logged in. A
blue light indicates that it’s providing data to the
vehicle.
• If you recently changed your password for Pandora, it
may need to be updated on Mopar Owner Connect
under the “Via Mobile” section.
2. If I changed my password for Pandora, do I have to
update it with Uconnect Access? Yes. Visit
moparownerconnect.com
, log in, and click on Via
Mobile.
3. How do I set up a Pandora account? You can create an
account with Pandora by visiting
pandora.com
.To
make changes to an existing Pandora account, visit the
Pandora website.
4. Can I create a Pandora account during Uconnect Ac-
cess registration and setup? There is a link from the Via
Mobile profile page where the customer can go to the
Pandora website to create a new account.
5. Can I customize my Pandora stations? The “Thumbs
up” and “Thumbs down” buttons on the touchscreen
are used to personalize stations based on the currently
playing track. Give a track the “thumbs up” to hear
more tracks with similar qualities, or “thumbs down” to
remove that track from the station and avoid tracks with
similar qualities.
6. Can I create a station from within the vehicle using the
vehicle touchscreen? Custom content can only be cre-
ated from the Pandora website or the Pandora mobile
App.
54 ALL ABOUT UCONNECT ACCESS
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