UCONNECT CARE AND FAQs
For additional information about Uconnect Access, push
the ASSIST button on the rear view mirror and then select
Uconnect Care on your in-vehicle touchscreen to contact
Uconnect Care. Your call will be directed to a Uconnect
Care agent or held in a queue until an agent is available or
go to the Mopar Owner Connect website
(
moparownerconnect.com
).
You can also phone Uconnect Care directly at:
1-855-792-4241
Uconnect Care Business Hours:
Central Time
• Monday through Friday – 7:00 am to 7:00 pm
• Saturday and Sunday – 8:00 am to 4:00 pm
1. How Do I Register For My Uconnect Access Account?
Press the “Apps” button on the in-vehicle touchscreen,
then select Uconnect Registration.
2. Why Do I Need An Email Address? Without an email
address, customers cannot register for Uconnect Access.
Customers need to register so they can subscribe to
receive additional services and create a Uconnect Secu-
rity PIN for remote command requests.
3. How Do I Create A Uconnect Security PIN? Set up
your Uconnect Security PIN during the registration
process. The Uconnect Security PIN will be required to
authenticate you when accessing your account via
Uconnect Care or performing any remote services such
as Remote Door Lock/Unlock, Remote Horn & Lights,
or Remote Vehicle Start.
4. What If I Forgot My Uconnect Security PIN? If you’ve
already registered and forgot your Uconnect Security
PIN, you can reset the pin by selecting Edit Profile on
the Mopar Owner Connect website
moparownerconnect.com
.
You can also call Uconnect Care at:
1-855-792-4241
3
ALL ABOUT UCONNECT ACCESS 65
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