FAQs
1. Why can’t I get Aha Via Mobile to work? Here are
some things to consider:
• Check to ensure you have linked your Aha account
credentials with Uconnect Access. This is usually done
during registration and setup. Then, check to ensure
you have properly connected your compatible device
to the vehicle touchscreen. The Uconnect Access App
must be open and you must be logged in. A blue light
indicates that it’s providing data to the vehicle.
• If you recently changed your password for Aha, it may
need to be updated on Mopar Owner Connect under
the “Via Mobile” section.
2. How does Aha help refine my music options? It
organizes your favorite content into personalized on-
demand radio stations. You can access podcasts, internet
radio, personalized traffic reports and even restaurant
recommendations. It will assemble content for you
based on your use of the “like” and “dislike” buttons on
the touchscreen.
3. Where does the search function search from? The
search function will provide results based on the loca-
tion of your vehicle. As you drive, the search results will
change to reflect your vehicle’s current location.
4. How do I sync my Aha account with Facebook, Twitter
and Slacker? Associate your Aha account with
Facebook, Twitter and Slacker services at
aharadio.com
,
or from the Aha device App. From the Aha device App,
visit the Aha settings screen and look for “Associate
Accounts.”
5. If I enter personalized preferences on the web, will it
also save my setting when I am in the vehicle? Yes,
your personalized selections are saved to a common
area, so they will be reflected wherever you access Aha
in the vehicle on the vehicle touchscreen, device or the
Aha website
aharadio.com
.
6. Why can’t I get Aha Via Mobile to work? Ensure you
have registered for Uconnect Access and associated
your Aha account credentials with Uconnect Access.
This is done during registration and setup process.
Then, ensure you have properly connected your com-
patible device to the vehicle touchscreen. The Uconnect
Access App must be open. A blue light indicates that it’s
providing data to the vehicle.
7.
If I changed my password for Aha, do I have to update it
with Uconnect Access?
Yes. Visit
moparownerconnect.com
, log in, and click on Via
Mobile.
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ALL ABOUT UCONNECT ACCESS 63
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