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5.4 How to Respond
(1) Domestic:
An alternative is delivered or the product is sent back to us or the nearest
our service center for repair. If it is necessary to respond on site, contact
our Components Division, or the nearest sales office or agency for
assistance.
(2) Direct export:
An alternative is delivered or the product is sent back to us or the nearest
our service center for repair. The return cost shall be borne by the
customer.
5.5 Others
(1) If there are individual contracts and memorandum related to
specifications in addition to this document, the contents in those
documents prevail.
(2) Please let us know if you export this product from Japan and take
necessary procedures according to the provisions of export-related laws
and regulations, such as foreign exchange laws and foreign trade laws.
(3) For any questions and consultation on this product, check the
model/serial number and then contact the nearest sales office or agency,
or our Components Division.
https://www.ulvac.co.jp/support_info/
(4) Note that the contents in this document is subject to change without prior
notice.
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