Unify OpenScape Cordless IP V2 Service Documentation

c07.fm
Diagnosis and Maintenance
Troubleshooting
A31003-C1020-S100-03-7620, 12/2017
OpenScape Cordless IP V2, Service Documentation 97
7.3.2.2 Handset Cannot Be Reached
1. Handset is called, caller hears ringing (followed by
busy signal).
Causes:
handset being called is switched off
OR
handset is no longer within range
OR
the base station used is in overload status and
there is no other base station within range.
2. Handset is called, call is always switched to another
station.
Handset has inadvertently activated call
forwarding.
7.3.2.3 Connection Handover
– Call disconnected
on handover to
another base
station
1. Check whether or not the base station to which the
call is handed over is in overload status (all radio
channels busy).
2. Check the base station LEDs.
3. Check the overlap sectors.
Is the RSSI value of the other base station OK?
4. Check if the two DECT IP base stations involved in
the handover operation are synchronous. You can
use the Gigaset’s measurement mode for this or
the synchronism display in the OpenScape
Cordless IP server software .

Unify OpenScape Cordless IP V2 Specifications

General

Brand	Unify
Model	OpenScape Cordless IP V2
Category	Accessories
Language	English