Unify OpenStage 15 User Manual

42 Basic functions
Call control (2nd alert)
To ensure that you do not miss any important calls, administrator can configure
a (2nd alert) key for you that flashes when a call is waiting, when you are dialling
a number, for example, or when two calls come in simultaneously.
Two calls simultaneously
Prerequisite: The call control (2nd alert) key is set up and "call waiting" is per-
mitted ( Page 89).
Y Y two calls ring at the same time.
Caller information from the first caller is displayed and you have the following op-
tions:
• Accept
•Reject
•Deflect
T The "2nd alert" key flashes and you hear an alerting tone.
Display second caller
T If you press the flashing "2nd alert" key, you will be shown information on the
second caller and you will likewise be given the three options to choose from.
Return to first caller
T By pressing the flashing "2nd alert" key again, you will be shown the information
on the first caller again.
Accept a call
If you accept one of the calls, the other call is treated as a second call (see
 Page 86)
During dialling
Prerequisite: The "2nd alert" key is set up and "call waiting" is permitted
(
 Page 89).
^ j You receive a call while you are dialling. You hear an alerting tone and the "call
control" key flashes.
T Press the flashing "2nd alert" key. Dialling is interrupted. The caller's information
is displayed and you have the following options:
• Accept
•Reject
•Deflect
Call control does not work on multi-line phones
Note that when you set up call control, the "Busy when dialling"  Page 99
function will be disabled. The exception is if you dial a number during a
Consult
 Page 47.

Unify OpenStage 15 Specifications

General

Brand	Unify
Model	OpenStage 15
Category	Telephone
Language	English