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Utilita Smart E7 User Manual

Utilita Smart E7
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USER GUIDE
Electricity – Prepayment Smart E7
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Utilita Smart E7 Specifications

General IconGeneral
BrandUtilita
ModelSmart E7
CategoryControl Panel
LanguageEnglish

Summary

What is Smart E7?

Your Smart Meter System

The In-Home Display

Detailed explanation of the in-home display unit.

The Electricity Meter

Description of the electricity meter and its function.

In-Home Display Features

Account Information & Usage

View your account information

Guides on checking account balance, usage history, and status.

Supply Status & Boost Periods

Supply Status

How to check the current electricity supply status.

Boost Periods

How to activate and manage 'Boost Periods' for extra energy.

Topping-up

Crediting your account manually

Process for manually entering a top-up code from a receipt.

Emergency & Friendly Credit

Using the Electricity Meter

Got a problem?

My top-up isn't crediting my meter?

Troubleshooting non-crediting top-ups due to network issues.

Loss of supply – I've topped-up but my power hasn't been restored

Resolving issues where power is not restored after topping up.

My manually entered top-up code is being rejected

Explains reasons for top-up code rejection and how to resolve.