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COM3000 Integrator’s Installation Manual
8.4 COM51 TUNER LICENSING
The COM51D comes with all 23 video tuners enabled. Below material is reference for COM51 purchased prior to
January 2024.
The COM51 card default setting enables eight tuners, additional tuners can be licensed in one tuner increments.
This process should be completed during the order process. Tuner licensing is the responsibility of the
Distributor providing the system. Additional tuners can be purchased post sale if a customer chooses to
upgrade.
Tuner licensing count is displayed in the “Tuners” column of the COM51 SysInfo page.
The first number represents the number of licensed tuners, the second represents the number of SWiM
frequency slots available.
On the Overview tab, COM51 will highlight unlicensed tuner numbers in grey, and the bitrate, SNR, and Strength
fields will be highlighted in red.
The final verification of licensing is in the COM51 Syslog. A COM51 exceeding the license count will display the
following message in the Syslog:
user.err syslog: a: ***Need Tuner License File: tuners=8.
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