Vega VEGAPULS 63 - 9 Service and Repair Procedures; Software Update & Repair Process

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9 Diagnosis, asset management and service
VEGAPULS 63 • Modbus and Levelmaster protocol
41364-EN-170711
9.6 Software update
The following components are required to update the instrument
software:
•
Instrument
•
Voltage supply
•
Interface adapter VEGACONNECT
•
PC with PACTware
•
Currentinstrumentsoftwareasle
Youcanndthecurrentinstrumentsoftwareaswellasdetailed
information on the procedure in the download area of our homepage:
www.vega.com.
Caution:
Instruments with approvals can be bound to certain software versions.
Thereforemakesurethattheapprovalisstilleectiveafterasoftware
update is carried out.
Youcannddetailedinformationinthedownloadareaat
www.vega.com.
9.7 How to proceed if a repair is necessary
Youcanndaninstrumentreturnformaswellasdetailedinforma-
tion about the procedure in the download area of our homepage:
www.vega.com.
By doing this you help us carry out the repair quickly and without hav-
ing to call back for needed information.
If a repair is necessary, please proceed as follows:
•
Printandlloutoneformperinstrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Please contact the agency serving you to get the address for
thereturnshipment.Youcanndtheagencyonourhomepage
www.vega.com.