VeriFone VX 520 - Default Chapter; Table of Contents

ITCARD • Planet Cash • Planet Pay • Planet Plus
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TABLE OF CONTENTS
1. Verifone Vx520 terminal ...................................................................................................... 4
1.1 Description of terminal .................................................................................................. 4
1.1.1 Technical data ....................................................................................................... 4
1.1.2 Description and functions of terminal buttons ........................................................ 4
1.2 Operation of terminal and PIN pad ............................................................................... 4
1.2.1 Preparing a set of devices for work ........................................................................ 5
Replacing the paper roll ....................................................................................................... 7
2. Activation of application, main screen, icons ........................................................................ 7
2.1 Activating the payment application ............................................................................... 7
2.2 Description of application indicators (icons) .................................................................. 8
3. Transactions ........................................................................................................................ 8
3.1 Standard transaction procedure ................................................................................... 8
3.1.1 Starting - selecting the transaction type ................................................................. 9
3.1.2 Entering the amount ............................................................................................ 10
3.1.3 Entering the card and the payment methods ....................................................... 11
3.1.4 Questions about additional services – DCC and cash withdrawal ........................ 16
3.1.5 Card holder authentication methods (PIN, signature, lack of authentication) ....... 16
3.2 Types of transactions ................................................................................................. 18
3.2.1 Sales ................................................................................................................... 18
3.2.2 Cash Back (Sales and cash withdrawal) .............................................................. 20
3.2.3 Cancellation ........................................................................................................ 22
3.2.4 Copy of the Client’s printout................................................................................. 23
3.2.5 Preauthorisation .................................................................................................. 25
3.2.6 Completion of preauthorisation ............................................................................ 27
3.2.7 Prepaid GSM ....................................................................................................... 29
3.2.8 Return ................................................................................................................. 30
3.3 Dynamic currency conversion – DCC ......................................................................... 33
4. Administration functions..................................................................................................... 34
4.1 Settlement .................................................................................................................. 34
4.1.1 Call of Settlement ................................................................................................ 35
4.1.2 Settlement printouts ............................................................................................ 35
4.2 Reports....................................................................................................................... 36