ITCARD • Planet Cash • Planet Pay • Planet Plus
The confirmation printouts of the mobile phone payment transactions have the same fields as the confirmation
printouts of the standard contactless transactions (see: Proximity (contactless) cards
)
3.1.4 Questions about additional services – DCC and cash withdrawal
Depending on the Provider’s settings, when the card is inserted and read, the questions about the additional
services - dynamic currency conversion (DCC) and/or cash withdrawal - can appear on the terminal display. In
such a case, inform the Client about these questions and continue the transaction according to his/her decision.
Detailed information about the additional services is included in the chapters:
Dynamic currency conversion –
DCC and Additional question about cash withdrawal during Sales transaction – description and procedure.
3.1.5 Card holder authentication methods (PIN, signature, lack of authentication)
The card holder authentication is the confirmation made by the Client that he/she has the right to dispose of
the card and the funds accumulated on the account to which the card is assigned.
The authentication method depends on the type of the card used, the method of its read, the amount
and the type of the transaction. E.g. some transactions require the confirmation of the correctness of
the Client’s signature (Return) despite the fact that he/she usually confirms the transactions with the
PIN.
The request for the authentication appears on the terminal and/or the PIN pad when the data of the card are
read properly (see: Inserting the card and payment methods
).
3.1.5.1 Transactions confirmed with the PIN code
The authentication of the transactions with the PIN code is most common for:
- the transactions with the use of the microprocessor card reader
- the contactless transactions in the amount over PLN 50.00 (including also the mobile phone payments)
The Client is always also asked to enter the PIN in case of the BLIK payment with the use of 9-digit code.
The PIN transactions performed with the magnetic strip cards are less frequent.
If the transaction requires the PIN confirmation, when the data of the card are entered and read properly, the
instructions for the Seller and the Client appear on the terminal and on the PIN pad.
The Client should enter his/her PIN code on the keyboard of the PIN pad and confirm it by pressing
ENTER (the green key).
In case of mistake in the entry of the characters, press the yellow CLEAR key to remove the entered
character.
Press CANCEL (the red key) to abort – cancel the transaction.
The PIN code is confidential therefore the characters entered by Client are masked with asterisks.
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