Why is the conversation one-way only on my Videx Speakers?
If calls go through on your Videx Speakers, but the conversation is only one-way, the supplying voltage on the outdoor station might be too low (under 10.5V). Increase the supply cable size (GND & 13V). Check the voltage output on the PSU and adjust it if necessary.
What to do if Videx Speakers system doesn't ring and shows error?
If your Videx Speakers system doesn't ring the extension when a call comes in, the front panel signals a busy line, and the display shows 'Error,' the issue might stem from several causes: * The phone or videophone isn't correctly connected. * The cable size (BUS) is too small. * The address programmed on the dip-switch doesn't match the called address. * The concierge (if present) is stuck in programming mode. To resolve this: 1. Check the BUS connection. 2. Double or increase the cable size. 3. Ensure the address associated with the call matches the programmed address on the phone's dip-switch. 4. Remove the concierge from programming mode.
How to fix Videx Speakers when the system has power but the front panel does not turn on?
If your Videx Speakers system has power but the front panel doesn't turn on, it could be due to an interruption or short circuit of the 13Vdc output on the PSU to the outdoor station, or the PSU itself may be defective or have a blown fuse. To fix this: 1. Check the GND and +13V connections on both the PSU and the panel. 2. Check the protection fuse on the output of the PSU and replace it if necessary. 3. Check the PSU output both with and without a load.
Why is the Videx VX2200 Intercom System door not opening?
If the Videx Intercom System door opening function isn't working, here's what might be happening: 1. The lock itself could be defective and needs replacement. 2. There might be a connection issue, either a wrong connection or an interruption in the existing connection; check the connection continuity. 3. The wire section used may be too small; increase the wire section. 4. The 12Vac supplying transformer could be defective; check the power supply.
Why is my Videx VX2200 image quality bad?
If the internal video stations of your Videx Intercom System turn on, but the image quality is poor or reflected, the following could be the cause: 1. Signal V1 or V2 not connected or in short circuit; check the continuity of the connection and the isolation to the ground. 2. V1 & V2 signals inverted; check and in case invert the connections. 3. Closing resistances are missing at the end of the BUS video; check and in case apply the closing resistances on the BUS video.
Why is there no image on my Videx VX2200 Intercom System video station?
If the internal video stations of your Videx Intercom System turn on, but the image does not appear, it could be due to: 1. Art.830NC video camera not supplied or defective; check and/or change art 830NC. 2. Interrupted or wrong connection of the V1-V2 signals; check connection continuity.
Why isn't the local floor call working on my Videx VX2200?
If the local floor call feature on your Videx Intercom System isn't working, it could be due to: 1. A defective call push button; check the defect. 2. A wrong or interrupted connection; check the connection.
Why does opening the door cut off my Videx VX2200 conversation?
If the communication on your Videx Intercom System is cut off when the door is opened during a conversation, the wire section is likely too small. Increase the wire section or double them with others available to resolve this.
Why does my Videx Intercom System cut off when I answer?
If the outdoor station of your Videx Intercom System makes the call correctly, but the communication is cut off when the user answers, the wire section might be too small. To resolve this, increase the wire section or double them with others available.
Why aren't my Videx VX2200 Intercom System video stations turning on?
If the internal video stations of your Videx Intercom System do not turn on, here are some possible reasons: 1. Art.893N power supply could be defective or in protection; check the unit and in case change it or take the supply off for at least 60secs. 2. Art.893N might not be operated by the outdoor station during the call; ensure the '-C' terminal of art.893N is correctly connected to the 'SL' terminal of the outdoor station. 3. There could be a wrong or interrupted connection; check the continuity of the connection between the monitor supplying wires and the videophones interested.
General| Number of Buttons | 1 |
|---|---|
| IP Rating | IP54 |
| Power Supply | 12Vdc |
| Operating Voltage | 12Vdc |
| Mounting Type | Surface |
| Operating Temperature | +55°C |
| Call Button | 1 |
| Compatibility | Videx |
Guide on programming door panels using keypad or PC software.
Configuring functional panels using 8-way DIP-switch for 900/3000 series intercoms.
Setting Master/Slave, Call Times, and Device Numbers for vandal resistant panels.
Diagram for single entrance audio/video system with digital concierge.
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