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Appendix
Troubleshooting
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (page 68). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider for
more information on how to access your voicemail.
I have problems recording music or voice messages.
Make sure the audio cable has been firmly plugged into your console and
your audio device.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional
telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on
your computer. Do not plug it into a multiple port USB hub (USB splitter) that
is not powered.
In a few rare instances, the USB port on your computer may not have
enough power. Try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional
telephone service provider. Contact your service provider for more
information.
Common cure for electronic equipment.
If the console does not seem to be responding normally, do the following (in
the order listed):
Disconnect the power from the console.
Wait a few minutes.
Connect power to the console.
Wait for the console to synchronize its connection. This will take at least one
minute to finish.
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