■
Troubleshooting
A. Possible Problems
Problem Cause Solution
1
No Display
Combi steamer is not connected
to power supply
Ensure it is connected to power
supply
Malfunction of power socket
Check if other electrical appliances
work normally
Power cords is not working Contact after-sales service
2 Combi steamer is not working
Power supply plug is not
connected correctly
Try to plug in the power supply
again
Oven door is not closed properly Close the oven door again
Water tank is not in a correct
position
Put the water tank back correctly
Circuit board is damaged Contact after-sales service
Child lock is enabled Disable the child lock
3 Display is not working properly
Display is damaged
Contact after-sales service
Circuit board is damaged
4
Lots of Water or steam can be
found during cooking
Oven door is not closed tightly Close the oven door tightly again
Door seal is damaged Contact after-sales service
5 Oven light is not working
Light is damaged
Contact after-sales service
Control board is damaged
6 Fan motor fails to work properly
Fan motor is damaged
Contact after-sales service
Control board is damaged
7
Control panel is not working
properly
Control panel is out of order
Contact after-sales service
Control board is damaged
8 No steam
Water tube is damaged
Contact after-sales serviceWater pump is damaged
Water tank is empty or not in place
9 Water leakage
The water tank is not in a correct
position
Fill the water tank and put it back
correctly
B.Followingconditionsarenormal
Condition Cause
1
Fame and smell can be detected during the rst
time of use
These are emitted by the protective oil and it is
normal.
2 Noise can be heard using any steam related mode
This is normal during water pumping into machine
for steaming.
3
Water condensation can be found around the
ventilation vent or door
The combi steamer produces a large amount of
steam under steam cooking mode. Most of the
steam will be vented from the frontal ventilation and
some condensation water will be found around the
ventilation vent.
4 The fan continues to work after cooking is nished
The fan will continue to run for 3 minutes after each
cooking mode for cooling purpose to discharge oven
heat completely. It is normal.
5 White powder can be found around the air inlet
This is water scale. It is normal. If white powder
(water scale) is detected, it is recommended to run
the Descaling Mode for cleaning purpose.
6 Bottom and cavity of oven’s color has yellowing.
Stainless steel will generate yellow marks when
heated and not kept clean. It is recommended to
clean the combi steamer after each use to avoid
the yellowing issue caused.
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S48893-Whirlpool Combi Steamer User Manual_EN_V12.indd 88-89 26/7/2016 下午12:55
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