Winterhalter P50 - Malfunctions; Poor Cleaning Result

Malfunctions
12
10 Malfunctions
This chapter explains the remedies for malfunctions. The causes and remedies are specified in the tables.
Contact the Winterhalter service technician if you cannot eliminate the error yourself.
Danger
Danger to life. Live components.
 Do not open any machine covers or machine parts if it requires tools. There is danger of
shock.
 Only a Winterhalter service technician is to carry out work on the electrical system. The ma-
chine must first be disconnected from the mains.
Malfunctions are displayed in the display in the form of pictograms.
Pictogram
Meaning
Possible Cause
Remedy
Hood is open
Attempted start of programme
while hood is open
Close the hood.
Lack of water
Water stop cock closed
Open the water stop cock.
Dirt filter in the dirt trap is
blocked
Have the dirt trap cleaned by a
service technician or have a new
dirt trap installed.
Solenoid valve defective or
blocked
Contact an authorised service
technician for the repair.
Lack of salt
Lack of salt
Refill salt ( 7.2).
Strainer clogged
Very dirty strainer
Remove the filter basket and
strainer, clean as necessary and
re-insert them.
Malfunction with
error code
Various
Display the error code ( 12) and
assign the repair to an authorised
service technician.
10.1 Poor cleaning result
INFO The water quality affects the washing and drying performance. We therefore recommend from a
total hardness of more than 3° dH (0.53 mmol/l) that the machine is supplied with softened water.
Possible Cause
Remedy
The dishes do not get clean
No or low detergent dosing
Contact an authorised service technician to
set the dosing amount.
Check dosing hose (for kinks, breakage, ...)
Replace the storage container if empty.
Dishes incorrectly sorted
Do not stack dishes one over the other.
Jets of the wash fields
blocked
Remove the wash fields and clean the jets.
Temperatures are too low
Check temperatures ( 11)
There is formation of layers
on the dishes
In case of limescale deposits:
The water is too hard
Check external water treatment.
In case of starch residues:
Excessively high tempera-
tures during manual pre-
cleaning (hand shower)
The temperature of the manual pre-wash
should be a maximum of 30 °C
The dishes do not dry on
their own
No or low rinse aid dosing
Contact an authorised service technician to
set the dosing amount.
Check dosing hose (for kinks, breakage, ...)
Replace the storage container if empty.
Rinse temperature is too low
Contact an authorised service technician to
set the temperature.