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All in One Printer
7220
Xerox 7220 User Manual
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Trouble
sh
ooting
242
Xerox
®
WorkCentre
®
7220/7220i/7225/7225i Co
lor Multifunc
tion Printer
User G
uid
e
Clearing
Jams
in the O
ffic
e Fini
sher LX
Clearing
Jams Un
de
r the
Finishe
r Top
Cove
r
1.
Pull up the lever o
n the top cover.
2.
Open the top cover by rotating it to the le
ft.
3.
Remove the ja
mmed paper.
Note:
If the paper is tor
n, remove all torn pieces fro
m the finisher.
4.
Close the top cover of the finisher.
241
243
Table of Contents
Table of Contents
3
1 Safety
11
Notices and Safety
12
General Guidelines
12
Electrical Safety
13
Power Cord
13
Emergency Turn off
14
Laser Safety
14
Telephone Line Cord
14
Operational Safety
15
Operational Guidelines
15
Printer Location
15
Ozone Release
16
Printer Supplies
16
Maintenance Safety
17
Printer Symbols
18
Environmental, Health, and Safety Contact Information
19
2 Features
21
Default Chapter
22
Parts of the Printer
22
Left Front View
22
Right Rear View
23
Internal Components
24
Telephone and Fax Connection
24
Control Panel
25
Document Feeder
25
Integrated Office Finisher
27
Office Finisher LX
27
Wireless Network Adapter
28
Information Pages
29
Printing the Configuration Report
29
Administration Features
30
Accessing the Printer
30
Xerox ® Centreware ® Internet Services
32
Automatic Data Collection
33
Billing and Usage Information
33
Finding the IP Address of the Printer
33
Xerox Connectkey Apps
34
More Information
35
Welcome Center
36
3 Installation and Setup
37
Installation and Setup Overview
38
Connecting to a Telephone Line
38
Physically Connecting the Printer to the Network
38
Turning the Printer on and off
39
Initial Printer Setup
40
Optimizing Printer Performance
41
USB Cover
41
Modifying General Settings
42
Setting Energy Saver Mode
42
Setting the Date and Time at the Control Panel
43
Installing the Software
44
Installing Drivers and Utilities for Windows
44
Operating System Requirements
44
Installing Drivers and Utilities for Macintosh os X Version 10.5 and Later
45
Installing Drivers and Utilities for UNIX and Linux
46
Other Drivers
47
4 Paper and Media
49
Supported Paper
50
General Paper Loading Guidelines
50
Ordering Paper
50
Recommended Media
50
Paper Storage Guidelines
51
Paper that Can Damage Your Printer
51
Supported Paper Types and Weights for 1-Sided Printing
52
Supported Standard Paper Sizes
52
Supported Custom Paper Sizes
53
Supported Paper Sizes and Weights for Automatic 2-Sided Printing
53
Loading Paper
54
Loading Paper in Trays 1-4
54
Loading Paper in Tray 5
57
Setting the Guide Locks in the 500-Sheet Adjustable Trays
59
Changing Paper Size, Type, and Color
60
Changing Paper Size, Type, and Color
61
Printing on Special Paper
62
Envelopes
62
Loading the Envelope Tray
64
Labels
65
Glossy Cardstock
68
Transparencies
69
5 Printing
71
Printing Overview
72
Selecting Printing Options
73
Print Driver Help
73
Windows Printing Options
74
Selecting Finishing Options for Windows
75
Macintosh Printing Options
76
Managing Jobs
77
Managing Jobs at the Control Panel
77
Managing Secure and Held Print Jobs
78
Managing Jobs in Xerox ® Centreware ® Internet Services
79
Printing Features
80
Printing on both Sides of the Paper
80
This Section Includes: Printing on both Sides of the Paper
80
Selecting Paper Options for Printing
81
Printing Multiple Pages to a Single Sheet
81
Printing Booklets
82
Using Image Options
82
Using Special Pages
83
Printing Exception Pages
84
Printing Insert Pages
84
Scaling
85
Printing Watermarks
86
Printing Mirror Images
87
Creating and Saving Custom Sizes
87
Selecting Job Completion Notification for Windows
88
Printing Special Job Types
89
Secure Print
89
Sample Set
91
Delay Print
92
Saved Job
92
Held Print Jobs
95
Releasing Held Print Jobs
95
Print from
96
Printing from a USB Flash Drive
96
Printing from Saved Jobs
96
Printing from Mailbox
97
Printing from Xerox ® Centreware ® Internet Services
97
6 Copying
99
Basic Copying
100
Document Glass
100
Document Feeder
101
Selecting Copy Settings
102
Basic Settings
103
This Section Includes
103
Stapling Copies
106
Image Quality Settings
107
Adjusting the Color Balance
109
Layout Settings
110
Shifting the Image
111
Output Format Settings
113
ID Card Copying
121
Advanced Copying
125
Printing a Sample Copy
126
Retrieving Saved Copy Settings
126
Saving Copy Settings
126
7 Scanning
127
Basic Scanning
128
Document Feeder
129
Document Glass
130
Scanning to a Folder
131
Scanning to the Public Folder
131
Scanning to a Private Folder
132
Creating a Private Folder
132
Retrieving Scan Files
133
Scanning to Network File Repositories
134
Scanning to a Predefined Network File Repository
134
Adding a Scan Destination
135
Scanning to Your Home Directory
136
Setting Scan Options
137
Changing the Basic Scan Settings
137
Selecting Advanced Settings
138
Selecting Layout Adjustments
140
Selecting Filing Options
141
Building a Scan Job
142
Scanning to a USB Flash Drive
143
Scanning to an Email Address
144
Sending a Scanned Image to an Email Address
144
Setting Email Options
145
Setting Encryption
147
Scanning to a Destination
148
Sending a Scanned Image to a Destination
148
Scanning to a Computer
150
Using One-Touch Scanning
151
8 Faxing
153
Configuring the Printer for Faxing
154
Basic Faxing
155
Document Glass
155
Document Feeder
156
Sending an Embedded Fax
157
Basic Fax Settings
158
Selecting Reducing or Splitting
161
Selecting Fax Options
162
Selecting the Starting Rate
163
Sending Header Text
164
Printing Local Mailbox Documents
165
Deleting Local Mailbox Documents
166
Sending a Server Fax
169
Basic Server Fax Settings
170
Selecting Server Fax Options
172
Sending an Internet Fax
175
Basic Internet Fax Settings
176
Selecting Internet Fax Options
178
Building a Fax Job
183
Sending a LAN Fax
184
Using the Address Book
186
Adding an Individual Entry to the Device Address Book
186
Editing an Individual Address Book Entry
187
Editing or Deleting Favorites in the Device Address Book
187
9 Maintenance
189
General Precautions
190
Cleaning the Printer
191
Cleaning the Document Glass and Document Cover
191
Cleaning the Document Feed Rollers
192
Cleaning the Printer Exterior
192
Cleaning the Printer Interior
193
Routine Maintenance
197
Replacing the Toner Cartridges
197
Replacing the Waste Toner Container
199
Replacing the Drum Cartridges
201
Replacing the Transfer Belt Cleaner
204
Replacing the Second Bias Transfer Roller
206
Replacing Staple Cartridges
209
Resetting Supply Life Counters
209
Emptying the Hole Punch Waste Container
214
Billing and Usage Information
216
Ordering Supplies
217
Locating the Serial Number
217
Consumables
217
Routine Maintenance Items
217
Other Supplies
218
When to Order Supplies
218
Viewing Printer Supply Status
218
Recycling Supplies
218
Moving the Printer
219
10 Troubleshooting
221
General Troubleshooting
222
Printer Has Two Power Switches
222
Printer Does Not Turn on
223
Restarting the Printer
223
Printer Resets or Turns off Frequently
224
Printing Takes too Long
224
Document Fails to Print
225
Automatic 2-Sided Printing Problems
226
Date and Time Are Incorrect
226
Document Prints from Wrong Tray
226
Printer Is Making Unusual Noises
226
Scanner Errors
227
Jams
228
Clearing Paper Jams
229
Clearing Jams at Tray 1
229
Clearing Jams at Tray 2
231
Clearing Jams at Trays 3-4
233
Clearing Jams at Tray 5
235
Clearing Jams at Door a
237
Clearing Jams at Door D
238
Clearing Jams in the Document Feeder
239
Clearing Jams in the Integrated Finisher
241
Clearing Jams in the Office Finisher LX
242
Minimizing Paper Jams
243
Troubleshooting Paper Jams
245
Clearing Staple Jams
248
Xerox ® Workcentre ® 7220/7220I/7225/7225I Color Multifunction Printer
249
Clearing Hole Punch Jams
253
Print-Quality Problems
254
Controlling Print Quality
254
Troubleshooting Print-Quality Problems
257
Default Chapter
257
Eliminating the Paper or Media as the Problem
257
Printing the Troubleshooting Print-Quality Pages
257
Isolating the Problem to the Printer or to the Application
258
Troubleshooting Print-Quality Problems in the Application, Print Driver, or Print Server
258
Performing the Print Calibration Procedure
259
Troubleshooting Print-Quality Problems in the Printer
259
Print-Quality Problems and Solutions
260
Copy and Scan Problems
263
Fax Problems
264
Problems Sending Faxes
264
Problems Receiving Faxes
265
Printing Fax Reports
266
Control Panel Messages
267
Getting Help
267
Using the Integrated Troubleshooting Tools
268
More Information
271
Specifications
273
Printer Configurations and Options
274
Standard Features
274
Available Configurations
275
Options and Upgrades
275
Physical Specifications
276
Base Configuration
276
Configuration with Integrated Office Finisher
276
Configuration with Office Finisher LX and Booklet Maker
276
Clearance Requirements
277
Environmental Specifications
278
Elevation
278
Relative Humidity
278
Temperature
278
Electrical Specifications
279
ENERGY STAR Qualified Product
279
Germany - Blue Angel
279
Recycling Supplies
279
Performance Specifications
280
Print Speed
280
Printing Resolution
280
Environmental, Health, and Safety Contact Information
281
Regulatory Information
283
Basic Regulations
284
Canada
284
United States FCC Regulations
284
European Union Lot 4 Imaging Equipment Agreement Environmental Information
285
European Union Radio Interference
285
Germany
287
Regulatory Information for 2.4 Ghz Wireless Network Adapter
287
Turkey Rohs Regulation
287
Copy Regulations
288
Ozone Release
288
Other Countries
290
Fax Regulations
291
United States
291
Canada
293
European Union
293
New Zealand
294
Product Safety Certification
295
Material Safety Data Sheets
296
Recycling and Disposal
297
All Countries
298
North America
299
European Union
300
Domestic/Household Environment
300
Professional/Business Environment
300
Battery Removal
301
Battery Symbol Note
301
Collection and Disposal of Equipment and Batteries
301
Other Countries
302
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Xerox 7220 Specifications
General
Brand
Xerox
Model
7220
Category
All in One Printer
Language
English
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