Xerox 7800

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Xerox

®

WorkCentre

®

7800/7800i Series

Color Multifunction Printer

2016 Xerox

®

ConnectKey

®

Technology

User Guide

Table of Contents

Questions and Answers:

J
Jessica PorterAug 15, 2025
How to fix Xerox All in One Printer that does not turn on?
- B
  Brandon CooperAug 15, 2025
  If your Xerox All in One Printer doesn't turn on, first ensure the power cord is securely plugged into the outlet. If it still fails to power on, try plugging another electrical appliance into the same outlet to check if the outlet works. You might also want to try a different outlet. Also, ensure both power switches are turned on; if not, turn them off, wait two minutes, and then turn them back on. Finally, verify that the power source specifications match those listed in Electrical Specifications.
M
melinda14Aug 18, 2025
Why does my Xerox 7800 keep turning off?
- T
  Timothy RayAug 18, 2025
  If your Xerox All in One Printer frequently resets or turns off, ensure the power cord is correctly plugged into both the printer and the outlet. If the printer is connected to a UPS, extension cord, or power strip, try plugging it directly into the wall, using only an extension cord designed to handle the printer's electrical current capacity. A network configuration problem may also cause this issue; unplug the network cable, and if the problem resolves, contact your network administrator. In case of a system error, contact your Xerox representative with the error code and message, and check the control panel fault history.
K
Kimberly VargasAug 22, 2025
What to do if my Xerox 7800 fails to print a document?
- T
  taylor03Aug 22, 2025
  If a document fails to print on your Xerox All in One Printer, first check if the selected tray has the correct paper size loaded. If not, load the correct size paper or select another tray. Also, ensure the selected paper type or color is available; load the correct paper type or color, or select another tray. For network issues, reset the network settings by pressing the Machine Status button on the printer control panel, then navigate to Tools > Network Settings > TCP/IP Settings, and touch Reset Defaults.
L
Lisa HoltAug 25, 2025
Why is my Xerox All in One Printer printing so slow?
- M
  Michelle StokesAug 26, 2025
  If your Xerox All in One Printer is taking too long to print, first ensure that the print driver and control panel are set to the proper paper type, as printing on certain paper types requires slower printing. Also, if the printer is in Energy Saver mode, it takes time for printing to start. Check if a print spooler or a computer sharing the printer is buffering print jobs. To test the printer's speed, print multiple copies of an information page. If the job is complex, simply wait.
R
Robin DiazAug 28, 2025
Why is my Xerox 7800 making unusual noises?
- L
  linda05Aug 28, 2025
  If your Xerox All in One Printer is making unusual noises, first open and close the tray from which you are printing to ensure it is installed correctly. Also, turn off the printer and check for any obstructions or debris inside the printer; remove any that you find.
S
Samantha FordAug 31, 2025
What to do if my Xerox 7800 shows scanner errors?
- J
  Jessica CowanAug 31, 2025
  If you are getting scanner errors on your Xerox All in One Printer, turn off the printer and check the scanner cable. Wait two minutes, then turn the printer back on.
D
David BoltonSep 4, 2025
Why is my Xerox All in One Printer printing from the wrong tray?
- M
  mckaylaurieSep 4, 2025
  If your Xerox All in One Printer is printing documents from the wrong tray, the application and print driver might have conflicting tray selections. To resolve this, check the tray selected in the print driver. Also, go to the page setup or printer settings of the application you are printing from and set the paper source to match the tray selected in the print driver, or set the paper source to Automatically Select.
K
kingcharlesSep 7, 2025
Why is automatic 2-sided printing not working on my Xerox 7800?
- C
  Craig YangSep 7, 2025
  If you are experiencing automatic 2-sided printing problems with your Xerox All in One Printer, ensure that you are using the correct and supported paper type. Also, check the print driver settings and, on the Printing Options tab, select 2-sided Printing.
S
Shawn OrrSep 12, 2025
How to correct the date and time on my Xerox All in One Printer?
- S
  Sergio GarciaSep 12, 2025
  If the date and time are incorrect on your Xerox All in One Printer, it might be because the Date and Time Setup is set to Manual (NTP Disabled). To change to automatic updates, enable NTP in Xerox® CentreWare® Internet Services. You can also set the time zone, date, and time manually.

Xerox 7800 Specifications

General

Maximum Print Resolution	1200 x 2400 dpi
Duplex Printing	Yes
Fax Speed	33.6 Kbps
Functions	Print, Copy, Scan, Fax
Connectivity	Ethernet, USB
Display	Color touch screen

Summary

Safety

Electrical Safety

Guidelines for safe electrical connections and handling of the printer.

Operational Safety

Safety precautions for printer placement and usage during operation.

Maintenance Safety

Safety guidelines to follow when performing printer maintenance procedures.

Printer Symbols

Installation and Setup

Installation and Setup Overview

Steps for initial printer connection, configuration, and software installation.

Installing the Software

Instructions for installing printer drivers and software on various operating systems.

Paper and Media

Supported Paper

Guidelines and lists of supported paper types, sizes, and weights for optimal printing.

Loading Paper

Step-by-step instructions for loading paper into various printer trays.

Printing

Printing Overview

Basic steps and requirements for sending print jobs to the printer.

Selecting Printing Options

How to choose and configure various print settings via the driver.

Managing Jobs

Copying

Basic Copying

Fundamental steps for performing copy operations using the printer.

Selecting Copy Settings

Options for customizing copy output like image quality and layout.

Scanning

Basic Scanning

Fundamental procedures for scanning documents and storing them.

Scanning to a Folder

How to scan documents to local or network folders.

Scanning to Network File Repositories

Scanning to Your Home Directory

Setting Scan Options

Scanning to an Email Address

Faxing

Configuring the Printer for Faxing

Steps to set up the printer for fax functionality according to local requirements.

Basic Faxing

Overview of the different methods for sending faxes using the printer.

Sending an Embedded Fax

Instructions for sending faxes directly from the printer control panel.

Sending a Server Fax

Sending an Internet Fax

Maintenance

General Precautions

Essential safety warnings and precautions to follow during printer maintenance.

Cleaning the Printer

Procedures for cleaning printer components like glass, rollers, and exterior.

Routine Maintenance

Troubleshooting

General Troubleshooting

Common printer issues and their solutions, including power and reset problems.

Jams

Comprehensive guide to clearing various types of paper jams in the printer and finishers.

Print-Quality Problems

Steps to identify and resolve issues affecting the quality of printed output.

Copy and Scan Problems

Troubleshooting common issues related to copy and scan operations.

Fax Problems

Solutions for common problems encountered when sending or receiving faxes.

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