Xerox B225

Action Yes No
Step 1
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not
supported, then install a
supported one.
b. Print the document.
Do vertical light bands appear on
prints?
Go to step 2. The problem is solved.
Step 2
a. Check the status of the toner
cartridge.
From the control panel,
navigate to: Settings >
Reports > Device > Device
Statistics
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Do vertical light bands appear on
prints?
Go to step 3. The problem is solved.
Step 3
a. Replace the toner cartridge.
b. Print the document.
Do vertical light bands appear on
prints?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
B225/B235 Multifunction Printer
User Guide
227
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