AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to: SSeettttiinnggss
>> PPaappeerr >> TTrraayy
CCoonnffiigguurraattiioonn >> PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Does toner easily rub off?
Go to step 2. The problem is solved.
SStteepp 22
a. Check if the paper weight is
supported.
Note: If paper weight is
not supported, then
load a supported one.
b. Print the document.
Does toner easily rub off?
Go to step 3. The problem is solved.
SStteepp 33
a. Load paper from a fresh
package.
Note: Paper absorbs
moisture due to high
humidity. Store paper in
its original wrapper until
you are ready to use it.
b. Print the document.
Does toner easily rub off?
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
C230 Color Printer User Guide 145
Troubleshoot a problem