Xerox Phaser6700 - Service Tools for Diagnostics

Administrator Tools
88 Phaser 6700 Color Printer
System Administrator Guide
Service Tools
Service Tools are diagnostic, logging, and analysis tools, used primarily by a <Select Value> representative
that services your printer. If you are troubleshooting a problem with a <Select Value> representative on
the phone, you may be asked to use the Service Tools.
Using Service Tools
1. At the control panel, touch Printer.
2. Touch the Tools tab, then touch Setup.
3. Touch Service Tools.
4. Touch an option:
 Fault History lists recent errors that occurred on the printer.
 Reset Faults clears Fault History records.
 Network Log allows you to download a record of network activity and diagnostic information.
 Service Diagnostics and Panel Diagnostics are diagnostic tools used by <Select Value>
representatives.
 Reset HFSI Counters allows you to reset the life counter for a customer replaceable part and
continue printing. Reset the counter after the part is replaced.
 Reset NVRAM allows you to reset the printer to a default state. Only reset the NVRAM if a
<Select Value> representative instructs you to.
 Metered Supplies is a troubleshooting tool, used only by <Select Value> representatives.