Xerox WorkCentre 3335 User Manual

Fax Problems
Note: If you cannot send and receive faxes, ensure that you are connected to an approved
analog or digital telephone line.
If you cannot send or receive faxes correctly, refer to the following tables.
PPrroobblleemmss SSeennddiinngg FFaaxxeess
Symptoms
Causes Solutions
The document is not scanned
using the document feeder.
The document is too thick, too
thin, or too small.
Use the document glass to send
the fax.
The document is scanned at an
angle.
The document feeder guides are
not adjusted to the width of the
document.
Adjust the document feeder
guides to fit the width of the
document.
The fax that the recipient received
is blurry.
The document is incorrectly
positioned.
Position the document correctly.
The document glass is dirty. Clean the document glass.
The text in the document is too
light.
Adjust the resolution. Adjust the
contrast.
There is a problem with the
telephone connection.
Verify that the telephone line is
working, then resend the fax.
There is a problem with the fax
machine of the caller.
Make a copy to verify that your
printer is operating correctly. If the
copy was printed correctly, have
the recipient verify the condition
of the receiving fax machine.
The fax received by the recipient is
blank.
The document was loaded
incorrectly.
• Document feeder: Place the
original document face up.
• Document glass: Place the
original document face down.
Fax was not transmitted. The fax number is wrong. Verify the fax number.
The telephone line is incorrectly
connected.
Verify the telephone line
connection. If it is disconnected,
connect it.
There is a problem with the fax
machine of the recipient.
Contact the recipient.
The fax is not installed or is not
enabled.
Verify that the fax is installed and
enabled.
194
Xerox
®
WorkCentre
®
3335/3345 Multifunction Printer
User Guide
Troubleshooting

Xerox WorkCentre 3335 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	13 s
Scan to	E-mail, FTP, File, USB
Scanner type	Flatbed & ADF scanner
Output color depth	8 bit
Image formats supported	JPG, TIF
Maximum scan resolution	4800 x 4800 DPI
Faxing	-
Modem speed	33.6 Kbit/s
Auto-redialing	Yes
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax resolution (black)	300 x 300 DPI
Fax speed dialing (max numbers)	200
Maximum duty cycle	50000 pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Printer management	IP Filtering, Secure IPP, SS, Secure HTTPS (SSL/TLS)
Internal memory	1500 MB
Processor frequency	1000 MHz
Total input capacity	300 sheets
Total output capacity	150 sheets
Maximum input capacity	850 sheets
Auto document feeder (ADF) input capacity	50 sheets
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Display	LCD
Product color	Blue, White
Market positioning	Business
Certification	CE Mark applicable to Low Voltage Directive (2006/95/EC), EMC Directive 2004/108/EC, FCC Part 15, Class B, FCC Part 68, GOST, GS Mark, R&TTE Directive 1999/5/EC, UL 60950-1/CSA 60950-1-07, 2nd Edition
Sustainability certificates	ENERGY STAR
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (average operating)	700 W
Standard interfaces	Ethernet, USB, Wireless LAN
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Paper tray media types	Card stock, Plain paper, Recycled paper
Maximum ISO A-series paper size	A4

Weight and Dimensions

Depth	420.6 mm
Width	414.6 mm
Height	449 mm
Weight	15510 g