February, 2008
3-3
WorkCentre 5225, 5230
IQ1, IQ2
Image Quality
Launch Version
IQ1 IOT Image Quality Entry RAP
Initial Actions
Determine whether the problem occurs in Copy Mode or Printer Mode. If the problem occurs in
Copy Mode, go to IQ2 IIT Image Quality Entry RAP.
Procedure
Determine the problem and go to the relevant RAP.
IQ2 IIT Image Quality Entry RAP
Initial Actions
Clean the Platen Glass.
Clean the mirrors and lens with lint-free cloth.
Procedure
Determine the problem and go to the relevant RAP.
Table 1 Print Qualilty
Problem Symptoms RAP
Low Image Density Overall low density of images. IQ3 RAP
Wrinkled Image The printed paper is wrinkled, folded or torn. IQ4 RAP
Residual Image
(Ghosting)
Ghost images appear on the paper. Parts of the previous
page or current page appear as ghost images on the
paper.
IQ5 RAP
Background Toner smudges appear on the whole or part of the page.
The smudges appear as extremely bright gray stains.
IQ6 RAP
Deletion Part of the image is missing. IQ7 RAP
Skew/Misregistration Printed images are not parallel to the edges of the paper. IQ8 RAP
Process Direction
Bands, Streaks and
Smears
Vertical black lines or white streaks running in the direc-
tion of the paper orientation.
IQ9 RAP
Unfused Copy/Toner
Offset
Printed images are not properly fused onto the paper.
The images come off easily when rubbed.
IQ10 RAP
Repeating Bands,
Streaks, Spots and
Smears
Horizontal black lines or white streaks running in the
direction of the paper orientation.
IQ11 RAP
Mottle Uneven printed image density. IQ12 RAP
Spots Toner spots are spread irregularly over the whole page. IQ13 RAP
Black Prints Paper is printed completely black. IQ14 RAP
Blank Image Paper is printed completely white. IQ15 RAP
Table 1 Image Quality
Problem Symptoms RAP
Low Image Density Overall low density of images. IQ3 RAP
Background Toner smudges appear on the whole or part of the page.
The smudges appear as extremely bright gray stains.
IQ6 RAP
Process Direction
Bands, Streaks and
Smears
Vertical black lines or white streaks running in the direc-
tion of the paper orientation.
IQ9 RAP
Repeating Bands,
Streaks, Spots and
Smears
Horizontal black lines or white streaks running in the
direction of the paper orientation.
IQ11 RAP
Spots Toner spots are spread irregularly over the whole page. IQ13 RAP
Black Prints Paper is printed completely black. IQ14 RAP
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