XC Camera Setup and OSD Guide
Default Network Parameters
FAQ
1. No video image displayed in IE browser.
Possible reason: ActiveX not installed
Solution: ActiveX must be installed when visiting IP camera for the first time via
Internet Explore.
How to install: Please refer to the XC Camera quick setup guide.
2. Fail to see IP camera via IE after upgrade.
Solution: Delete the cache of your Browser:
Open IEclick Toolselect “Internet Options”click delete files button in “Internet
temporary files” select “delete all offline contents”click OK and re-log in IP
camera.
3. The image frame rate is slow or choppy.
Possible reason 1: The frame rate of IP camera is too low.
Solution: Increase the video frame rate
Possible reason 2: Too many users are viewing the images.
Solution: Block some clients or reduce the video frame rate.
Possible reason 3: The bandwidth is low.
Solution: Reduce video frame rate or video compression bit rate.
4. Fail to see IP camera via IE browser.
Possible Reason 1: Network is disconnected.
Solution: Connect your PC to the network, checking if this works properly or not.
Check whether there is cable failure or network failure, change the cable.
Possible reason 2: IP Address has been occupied by other devices
Cabled Network:
IP Address: 192.168.1.188
Data Port: 5050
Subnet mask: 255.255.255.0
Web port： 80
Gateway: 192.168.1.1
DHCP: OFF
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