Advanced Phone Features
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Do one of the following on phone A:
- Press the Answer soft key. Phone B stops ringing.
- Press to access the new call.
Press or the Answer soft key. Phone B stops ringing.
The incoming call is answered and the original call is placed on hold.
You can also answer the call on phone B:
1. Press or the Answer soft key. Phone A stops ringing.
To place a call on hold:
1. Press the Hold soft key on phone A when party A and party C are talking.
The shared line call is placed on hold.
If there is a held call between phone A and phone C, you can retrieve a held call on
phone A.
To retrieve the held call on phone A:
1. Press the Resume soft key on phone A.
The conversation between phone A and phone C is retrieved.
Call pull feature allows users to retrieve an existing call from another shared phone that
is in active or hold status. For example, when there is a call between phone A and
phone C, you can use call pull feature on phone B to retrieve this call from phone A.
Then the call is established between phone B and phone C.
To retrieve a call from another shared phone:
If there is an active call between phone A and phone C, do the following:
1. Enter the call pull feature access code (e.g., *11), and then press the Send soft key
on the phone B.
The active call has been retrieved from the phone A successfully.
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