Table of Contents
ix
Advanced Phone Features ..................................................... 97
Hot Desking ........................................................................................................................ 97
Intercom .............................................................................................................................. 99
Multicast Paging ............................................................................................................... 100
Sending RTP Stream ..................................................................................................... 100
Receiving RTP Stream ................................................................................................... 102
Using Multicast Paging ................................................................................................. 103
Music on Hold ................................................................................................................... 104
Shared Call Appearance (SCA) .................................................................................... 105
Configuring SCA Feature on the IP Phone ................................................................. 106
Using SCA Feature on the IP Phone ............................................................................ 109
Bridged Line Appearance (BLA) .................................................................................... 112
Configuring BLA Feature on the IP Phone .................................................................. 113
Using BLA Feature on the IP Phone ............................................................................. 116
Messages .......................................................................................................................... 117
Short Message Service (SMS) .................................................................................... 117
Voice Mail ...................................................................................................................... 119
Message Waiting Indicator (MWI) ............................................................................. 121
Troubleshooting .....................................................................125
General Issues .................................................................................................................. 125
Display Issues ................................................................................................................... 125
Password Issues ................................................................................................................ 126
Call Issues ......................................................................................................................... 127
Headset & Handset Issues .............................................................................................. 127
Audio Issues ...................................................................................................................... 128
Log Issues .......................................................................................................................... 130
Reboot & Upgrade & Reset Issues .................................................................................. 133
Regulatory Notices ................................................................137
Service Agreements ........................................................................................................ 137
Limitations of Liability ...................................................................................................... 137
Safety Instructions ............................................................................................................ 137
Appendix A - Time Zones ......................................................139
Index ......................................................................................141
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