Yealink SIP-T31G Administrator's Guide

Administrator’s Guide for SIP-T2 /T3 /T4 /T5 /CP920 IP Phones
515
Values
Default
Blank
Parameter
account.X.call_center.call_info_enable
[1]
<MAC>.cfg
Description
It enables or disables the call center call information feature.
Permitted
Values
0-Disabled
1-Enabled
Default
0
Parameter
account.X.call_center.show_call_info_time
[1]
<MAC>.cfg
Description
It configures the interval (in seconds) to specify how long the call center call information displays.
Note: It works only if "account.X.call_center.call_info_enable" is set to 1 (Enabled).
Permitted
Values
Integer from 1 to 86400
Default
30
Parameter
account.X.call_center.disp_code_enable
[1]
<MAC>.cfg
Description
It enables or disables the disposition code feature.
Permitted
Values
0-Disabled
1-Enabled
Default
0
Parameter
account.X.call_center.trace_enable
[1]
<MAC>.cfg
Description
It enables or disables the customer originated trace feature.
Permitted
Values
0-Disabled
1-Enabled, it is used to trace the origin of an obscene, harassing, or threatening call.
Default
0
Parameter
account.X.call_center.emergency_enable
[1]
<MAC>.cfg
Description
It enables or disables the emergency escalation feature.
Permitted
Values
0-Disabled
1-Enabled, it provides the capability for the call center agent to immediately escalate a call to a super-
visor by pressing a key on the phone. The supervisor is immediately joined into the call.
Default
0
Parameter
account.X.call_center.queue_status_enable
[1]
<MAC>.cfg
Description
It enables or disables the queue status notification feature.
Permitted
Values
0-Disabled
1-Enabled, it enables the agent to view the status of the call center queue on the phone. The queue
can be in one of three states: empty, Q'ing and ALERT.
Default
0
Parameter
account.X.call_center.queue_status_light_enable
[1]
<MAC>.cfg
Description
It enables or disables the power LED indicator to flash when the ACD calls in the queue have

Yealink SIP-T31G Specifications

General

Mounting kit	Yes
Number of handles included	1 pc(s)
Display diagonal	2.3 \
Display resolution	132 x 64 pixels
Operating temperature (T-T)	-10 - 50 °C
Operating relative humidity (H-H)	10 - 95 %
Voice codecs	G.722, G.729, AGC, G.729A, AJB, PLC, G.711Mu, VAD, G.711a, G.723.1, G.726, iLBC, CNG, OPUS
AC adapter input voltage	100 - 240 V
AC adapter output current	0.6 A
AC adapter output voltage	5 V
Power consumption (typical)	3 W
Lines quantity	2 lines
Phonebook capacity	1000 entries
Number of VoIP accounts	2
Sustainability certificates	RoHS, REACH
Networking standards	IEEE 802.3af, IEEE 802.1p, IEEE 802.1Q, IEEE 802.1x
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Product color	Gray
Harmonized System (HS) code	85171800

Weight and Dimensions

Depth	189 mm
Width	188 mm
Height	162 mm
Package depth	210 mm
Package width	213 mm
Package height	103 mm