Yealink SIP-T31G Administrator's Guide

Configuration Parameters
530
Description
It configures the string the phone dials out when the ACD agent logs into/logs out of the ACD system
(you press the In/Out (LogIn/Out) soft key on the phone).
The value format: Call Center Number<time interval > User ID<time interval > Password.
Time interval ranges from 1 to 20 (in seconds).
For example :
account.1.acd.call_information = 806<1 > 1005<2 > 1234
The phone will dial out the call center number 806, wait for 1s, automatically enter the user ID 1005,
wait for 2s, automatically enter the password 1234 when you press the In/Out (LogIn/Out) soft key on
the phone.
Note: It works only if “account.X.sip_server_type” is set to 12 (Star2Star).
Permitted
Values
String
Default
Blank
Parameter
account.X.acd.refresh_url
[1]
<MAC>.cfg
Description
It configures the URL the phone sends when the ACD agent logs into/logs out of the ACD system, or
refreshes the status (you press the In/Out (LogIn/Out) or Refresh soft key on the phone).
Note: It works only if “account.X.sip_server_type” is set to 12 (Star2Star).
Permitted
Values
String
Default
Blank
Parameter
account.X.acd.away_url
[1]
<MAC>.cfg
Description
It configures the URL the phone sends when the ACD agent changes the status to away (you press
the Away soft key on the phone).
For example :
account.1.acd.away_url= http://portal-dev.star2star.com:8181/yealink/reason_code_respon-
se?reason_code=#REASONCODE&agent_extension=ext_843 85&agent_location= starbox_628&a-
gent_phone=94&customer_id=435s
#REASONCODE will be automatically replaced with the away code you entered when the URL is
sent to the server.
Note: It works only if “account.X.sip_server_type” is set to 12 (Star2Star) and “accoun-
t.X.acd.unavailable_reason_enable” is set to 1 (Enabled).
Permitted
Values
String
Default
Blank
Parameter
account.X.acd.available_url
[1]
<MAC>.cfg
Description
It configures the URL the phone sends when the ACD agent changes the status to available (you
press the Avail soft key on the phone).
Note: It works only if “account.X.sip_server_type” is set to 12 (Star2Star).
Permitted
Values
String
Default
Blank

Yealink SIP-T31G Specifications

General

Mounting kit	Yes
Number of handles included	1 pc(s)
Display diagonal	2.3 \
Display resolution	132 x 64 pixels
Operating temperature (T-T)	-10 - 50 °C
Operating relative humidity (H-H)	10 - 95 %
Voice codecs	G.722, G.729, AGC, G.729A, AJB, PLC, G.711Mu, VAD, G.711a, G.723.1, G.726, iLBC, CNG, OPUS
AC adapter input voltage	100 - 240 V
AC adapter output current	0.6 A
AC adapter output voltage	5 V
Power consumption (typical)	3 W
Lines quantity	2 lines
Phonebook capacity	1000 entries
Number of VoIP accounts	2
Sustainability certificates	RoHS, REACH
Networking standards	IEEE 802.3af, IEEE 802.1p, IEEE 802.1Q, IEEE 802.1x
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Product color	Gray
Harmonized System (HS) code	85171800

Weight and Dimensions

Depth	189 mm
Width	188 mm
Height	162 mm
Package depth	210 mm
Package width	213 mm
Package height	103 mm