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Using microSD Card
1. Copy the System Update zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more
information), and then installing the microSD card into the device (see Replacing the microSD Card for
more information).
• Connect the device with a microSD card already installed to the host computer, and copy zip file to the
microSD card. See USB Communication for more information. Disconnect the device from the host
computer.
2. Press and hold the Power button until the menu appears.
3. Touch Restart.
4. Touch OK. The device resets.
5. When the device vibrates, press and hold the volume up button until the System Recovery screen appears.
6. Press the Volume Up and Volume Down buttons to navigate to apply upgrade from sdcard.
7. Press the Power button.
8. Press the Volume Up and Volume Down buttons to navigate to Full OTA Package or Diff OTA Package.
9. Press the Power button.
10.Press the Volume Up and Volume Down buttons to navigate to the System Update file.
11.Press the Power button. The System Update installs and then the device returns to the Recovery screen.
12.Press the Power button to reboot the device.
NOTE: If installing GMS software on a device that had Non-GMS software or Non-GMS software on a device that had GMS
software, perform a Factory or Enterprise reset (retains enterprise data).
Performing an Enterprise Reset
An Enterprise Reset erases all user data in the /data partition, including data in the primary storage locations
(
/sdcard and emulated storage).
Before performing an Enterprise Reset, provision all necessary configuration files and restore after the reset.
Perform Enterprise Reset using ADB.
Downloading the Enterprise Reset Package
To download the system update package:
1. Go to the Zebra Support & Downloads web site, www.zebra.com/support
.
2. Download the Enterprise Reset file to a host computer.
Using ADB
To perform an Enterprise Reset using ADB: