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1. Connect the device to the USB cable.
2. Connect the cable or cradle to the host computer.
3. On the device, swipe down from the Status bar to open the Quick Access panel and then touch .
4. Touch System > Developer options.
5. Slide the switch to the ON position.
6. Touch USB Debugging. A check appears in the check box. The Allow USB debugging? dialog box
appears.
7. Touch OK.
8. On the host computer, open a command prompt window and type:
adb devices.
The following displays:
List of devices attached
XXXXXXXXXXXXXXX device
(where XXXXXXXXXXXXXXX is the device number).
NOTE: If device number does not appear, ensure that ADB drivers are installed properly.
Type:
adb reboot recovery
9. Press Enter. The System Recovery screen appears.
10.Press the Volume Up and Volume Down buttons to navigate to apply from adb.
11.Press the Power button.
12.Press the Volume Up and Volume Down buttons to navigate to Full OTA Package.
13.Press the Power button.
14.On the host computer command prompt window type:
adb sideload <file>
where: <file> = the path and filename of the zip file.
15.Press Enter. The Enterprise Reset package installs and then the Recovery screen appears.
16.Press the Power button to reboot the device.
Using microSD Card
1. Copy the Enterprise Reset zip file to the root of the microSD card.
• Copy the zip file to a microSD card using a host computer (see USB Communication for more
information) and then installing the microSD card into the device (see Replacing the microSD Card for
more information).
• Connect the device with a microSD card already installed to the host computer and copy zip file to the
microSD card. See USB Communication for more information. Disconnect the device from the host
computer.
2. Press and hold the Power button until the menu appears.
3. Touch Restart.
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