Zebra G SERIES Service Manual

Troubleshooting
Print Quality Problems
20
980618-001 A Thermal Transfer G-Series
TM
Service Manual 8/27/08
A EPL label format was sent to, but not recognized by, the printer.
• Is the printer in pause mode? If so, press the Feed button.
• If the printer has label dispensing enabled, the printer may be waiting for the label to be
removed. The liner/web must be properly threaded through the label dispenser mechanism
(peeler) to correctly operate in label dispense mode, refer to the Label Dispenser Option in
the users manual.
• If the status LED is on or flashing, refer to What the Status Light is Telling You on page 16.
• Make sure the data cable is correctly installed.
• A communications problem has occurred. First, make sure that the correct
communications port (USB) on the computer is selected. Refer to Communicating with the
Printer in the users manual.

Zebra G SERIES Specifications

General

Print Method	Thermal Transfer
Resolution	203 dpi
Max Print Width	4.09 inches (104 mm)
Maximum Print Length	39 inches (991 mm)
Media Sensors	Reflective, Transmissive
Media Length	39"/991 mm
Programming Languages	ZPL II
Connectivity	USB, Serial, Parallel, Ethernet (depending on model)