MAINTENANCE AND TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Check these it,am._and see if you can correct the trouble by
changi'ng the adjustment of a control or the setting of a switch.
Problem
i i
_:icture OK. Poor sound,
Sound OK. Poor picture.
.,',;opicture or sound.
By making these simple check., beforc calling for service.
you may save time and money.
Try This
i
Re-orient antenna. Try another channel - possible station
trouble. Check for local inter[mence. Check AUTO TUNING
and TUN_',iG BAND options on SETUP MEN'I_'.
Re-orient antenna. Try another channel - possible station
trouble. Adjust VIDEO NII"N U options with PICTURE
PREF. in CUSTOM mode. Trouble with cable-TV svstem?
Is TV on? Is there power in wall outlet? Is TV plugged in?
Is antenna hooked up? Is cabl,e hooked up? Trouble with
cable-TV system? Check auxiliary audio/video equipment.
Check channel selection. Check J'UNING BAND and
AUTO TUNING options on SETUP MENU.
Picture blurr,:d or distorted. Ghost in picture. Check antemaa or cable hook up for broken wires. Try
another channel -- possible station trouble. Check for local
interference.
No color, or poor color. Is it a color program? Check antenna or cable hook up for
broken wires. Adjust VIDFO MENU options with
PICTURE PREF. in the CUSTOM mode.
No sound. VOLUME (VOL) setting may be too low. Check MUTE
button operation on remote zontrol.
Cannot select certain channels. Channels may be skipped in CH. ADD/DEL option on
SETUP MENU. Check TUNING BAND and AUTO
TUNING options on SETUP MENU.
No closed captions Are captions available? Is CAPTION 1 or CAPTION 2
selected using the CAPTIONS option on the SETUP MENU?
Black or blue box covers half of screen. Is TEXT 1 or TEXT 2 selected using the CAPTIONS
option on the SETUP MENU and is text information available?
No pictur: or sound when AUX channel is selected. Is audio/video source hooked up properly? Are all wires
connected to AUX INPUT jacks on connection center?
No stereo sound or weak stereo sound when using a Check AUDIO mode. Was stereo sound present before
stereo VCR. selecting AUX channel?
Remote control does not work. Are batteries okay? Is TV turned ON? Is TV plugged in?
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Ahvays request that your technician use only genuine
Zenith exact replacement parts for continued Quality and
Safety performance. Keep your Zenith ALL Zenith.
NOTE: If your TV fails to respond to the PICTURE
PREF. selection, or to any other menu selection, you must
reset the TV. Simply disconnect the AC power cord from
the power outlet. Wait a few minutes, then plug the TV
back into the power outlet. You will have to reset the clock
to the current time.
:--:.o 9 --2
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