138
Solution: Try the following:
Verify that you can access the Internet with a computer or other device
connected through an Ethernet cable to one of the LAN ports of your
cable modem/router.
If you cannot, try the steps outlined in the previous troubleshooting
tips.
If the wired computer can access the Internet, reboot the wireless
device (this will allow the device to release and renew their IP
addresses) and try to access the Internet again.
If you still cannot connect to the Internet wirelessly, continue below.
Check the wireless security settings on the wireless device and verify
that your device is using the same wireless security and password as
the Cable Modem/Router. The default wireless settings can be found
on the back label of your router. The settings on your computer, phone,
or other device must match the modem/router settings – either the
default settings or some new settings you made.
Check the signal strength of your wireless connection. Most wireless
adapters have some type of signal strength meter that shows how
strong your wireless signal is. Windows users, click the Wireless icon
in your system tray to check signal strength. If your signal strength is
not strong enough, try reorienting the antennas on the Cable
Modem/Router.
Change the wireless channel. To do that, follow these steps:
1 Open the Zoom Configuration Manager by entering the following in
your Web browser's address bar: http://192.168.0.1
2 In the Login dialog box, type the following User Name and
Password in lower case, and then click Login.
User Name: admin
Password: admin
3 Click Wireless on the menu tab to open the Wireless page.
4 On the Radio page, go to the Control Channel drop-down menu,
select a channel that is 5 channels away from the current channel
you are using. You may need to switch the Sideband for Control
Channel setting from lower to upper to access the higher channels.
To Next Page
