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5 Be sure to click Apply after you change the channel. All devices
connecting wirelessly will automatically switch to the new channel.
If changing the wireless channel did not help, you should reduce the
amount of bandwidth your wireless connection is using from 40 Mhz to
20 Mhz on the same wireless page.
Move the device trying to access the Cable Modem/Router to a different
location, ideally closer to the Cable Modem/Router.
If possible, move the Cable Modem/Router to a new location, ideally
closer to the wireless device.
For some computers and some tablets, try deleting the old network
settings including the SSID and password/pre-shared key. After you do
that, use the new settings. Normally the new settings should be the
modem/router’s default settings as discussed above.
Refer to your computer’s or other device’s documentation if necessary.
Problem: I followed the instructions for connecting the Modem/Router and
entered http://192.168.0.1 in my web browser’s address bar, but I
cannot access the Modem/Router. (The Logon page does not
appear).
Solution: Try the following:
Verify that power is on to the Modem/Router and that the Ethernet
cable is plugged between your Modem/Router and your computer’s
Ethernet (LAN) port.
The computer connected to the Modem/Router must have it's TCP/IP
parameters setup to use DHCP (also called Dynamic IP). Check that
your computer is setup to use DHCP.
Problem: I don’t know my Cable Modem/Router’s SSID or Password.
Solution:
The default values are printed on the back label of the modem/router.
Use these u
nless you changed them.
If you changed the default SSID and password, connect a computer to
any Etherne
t port of the modem, open the computer’s Web browser, enter
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