Chapter 25 Troubleshooting
NBG5615 User’s Guide
204
4 Disconnect and re-connect the power adaptor to the NBG5615.
5 If the problem continues, contact the vendor.
25.3 NBG5615 Access and Login
I don’t know the IP address of my NBG5615.
1 The default IP address of the NBG5615 in Router Mode is 192.168.1.1. The default IP address of
the NBG5615 in Access Point Mode is 192.168.1.2.
2 If you changed the IP address and have forgotten it, you might get the IP address of the NBG5615
in Router Mode by looking up the IP address of the default gateway for your computer. To do this
in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP
address of the Default Gateway might be the IP address of the NBG5615 (it depends on the
network), so enter this IP address in your Internet browser.
3 If your NBG5615 in Access Point Mode is a DHCP client, you can find your IP address from the
DHCP server. This information is only available from the DHCP server which allocates IP addresses
on your network. Find this information directly from the DHCP server or contact your system
administrator for more information.
4 Reset your NBG5615 to change all settings back to their default. This means your current settings
are lost. See Section 25.5 on page 207 in the Troubleshooting for information on resetting your
NBG5615.
I forgot the password.
1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See Section 25.5 on page
207.
I cannot see or access the Login screen in the Web Configurator.
1 Make sure you are using the correct IP address.
• The default IP address of the NBG5615 in Router Mode is 192.168.1.1. The default IP
address of the NBG5615 in Access Point Mode is 192.168.1.2.
• If you changed the IP address (Section 13.4 on page 130), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I
don’t know the IP address of my NBG5615.
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