Chapter 46 Diagnostics
ZyWALL USG 20/20W User’s Guide
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Click Maintenance > Diagnostics to open the Diagnostic screen.
Figure 427 Maintenance > Diagnostics
The following table describes the labels in this screen.
46.2.1 The Diagnostics Files Screen
Click Maintenance > Diagnostics > Files to open the diagnostic files screen.
This screen lists the files of diagnostic information the ZyWALL has collected and
stored in a connected USB storage device. You may need to send these files to
customer support for troubleshooting.
Figure 428 Maintenance > Diagnostics > Files
Table 219 Maintenance > Diagnostics
LABEL DESCRIPTION
Filename This is the name of the most recently created diagnostic file.
Last modified This is the date and time that the last diagnostic file was created.
The format is yyyy-mm-dd hh:mm:ss.
Size This is the size of the most recently created diagnostic file.
Copy the diagnostic
file to USB storage
(if ready)
Select this to have the ZyWALL create an extra copy of the
diagnostic file to a connected USB storage device.
Apply Click Apply to save your changes.
Collect Now Click this to have the ZyWALL create a new diagnostic file.
Download Click this to save the most recent diagnostic file to a computer.
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