Troubleshooting
38 Agilent Cary 60 Spectrophotometer User’s Guide
Problem 2
The ‘Start’ button will not become active or the ‘Connect’ button will
not change to ‘Start’.
Solution
If the Cary WinUV software cannot locate the Cary 60, the ‘Start’
button will not become active or the ‘Connect’ button will not change
to ‘Start’. This could be caused by:
• the power supply not connected
• the USB cable not connected
• the Cary 60 driver not installed
• A defective Cary 60 main board. Contact your Agilent field
service engineer to replace this board if fixing the problems listed
above does not help.
• Reboot the Cary 60 and wait for the power LED to turn solid
green
• Reboot the controlling PC
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