16. The first starts of the Gensets have to be done by
AKSA Authorized Services; otherwise Genset warran
-
ty will be invalid.
17. Any project or additional equipments couldn’t be
done or installed to the Genset within the warranty
period. If those plans (synchronizations, additional con
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trol panel, panel, transfer panel etc,) are done without
notifying the AKSA Authorized services, Genset won’t
be covered by warranty.
18. Warranty period of product 12monts or 1000
hours of running time whichever expires first. The war
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ranty period begins with the shipment date of product.
15. CUSTOMER RESPONSIBILITY
1. The First Start is only valid for the location where
the Genset is installed ,if the location of the Genset is
going to be changed , the Genset has to be controlled
and tested by AKSA Authorized services again. War
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ranty of the generator set will become invalid if the first
start and controls are done by any person other than
authorized AKSA services .The customer will bear the
cost of Second Start.
2. Control and maintenance works indicated in the
periodical maintenance schedule and the operating
manual must be carried out completely and timely by
AKSA Authorized services for a fee. The maintenance
schedule and Manuals are given to the customer with
the Genset. if these Manual and schedules are lost, cus
-
tomer has to have a new one.
3. Other than manufacturing defect , Customer will
bear the fee of all maintenance, troubleshooting and
problems
4. If the Gensets won’t be started more than 2 Months,
These Gensets have to be stored as mentioned in the
Manuals .The necessary information and help can be
provided from AKSA Authorized services
5. The conservation (storage) of the Genset have to
be done by AKSA Authorized services, If the Genset
is in warranty.
6. If the customer wants service guy work overtime,
customer has to bear the cost of overtime pay.
7. Customer has to bear the cost of operations , instal
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lations and structures such as access doors , barriers
,walls, railings, floors, ceiling, or the likes , rental cranes
or the likes of cranes , built ramps or the likes ,trailers
or protective structures
8. Customer have the right of asking and investigating
the service guy authorization, it is also a customer duty.
9. Customer has to keep the Warranty Certificate and
the First Start documentation to have warranty service,
for this reason, this documentation should be kept into
Generator Room within easy reach.
10. Genset room dimensions have to be according to
norms, adequate ventilation and exhaust outlet have
to be provided by customer.
11. Mains contactors are chosen according to Gener
-
ator sets nominal power, ASKA is not responsible for
the failures which is caused by over current drawn
by mains.
12. Main’s lower and upper limits are determined so
as to Gensets and customer’s plant will work properly.
Changing the mains voltage limits if requested by the
customer, the customer is responsible for all faults re
-
sulting from this change, this change can be made by
writing a report on the customer undertakes.
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