Alcatel-Lucent 1830 PSS-16 - CONTCOM (Card Failure - Communication)

CONTCOM
CONTCOM (Card Failure - Communication)
The CONTCOM alarm is raised by the active EC when it cannot communicate to the
standby EC or any other card in the system that does not have a higher priority equipment
failure.
The NE has detected the presence of a card, but is unable to establish internal
communications with it. Possible causes for this alarm are:
• A faulty card
• A misconfigured/invalid shelf ID
• A problem with the backplane
• A cable has been cut or disconnected from one end or the other
• The subtended shelf has been turned off
• The user panel on the subtended shelf has been extracted
• Fan, OPS: card not communicating with the Equipment Controller
• LDs: sub-processor not communicating with main housekeeper processor on card
• Loss of power to 1/2 the shelf
This condition may be accompanied by system timing-related or card sanity conditions.
Severity Critical (Minor if inactive protected card)
Service affecting? Yes
Applicability All cards except Equipment Controller
Corrective Action
Refer to “CONTCOM (Inter-shelf loss of communication)” (p. 2-53).
Note: If this alarm is present on a card when the master shelf Equipment Controller
undergoes a reset or a switch of activity, this alarm re-appears as a Card missing
alarm. Refer to “REPLUNTMISS (Card Missing)” (p. 2-281).
Trouble-clearing procedures
CONTCOM
CONTCOM (Card Failure - Communication)
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2-52
1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011