Alcatel-Lucent Rainbow Office - Page 76

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Rainbow Office – User Guide

The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. 76

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www.al-enterprise.com

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Table of Contents2
Welcome to Rainbow Office4
Activate Your Account4
Your Account Security5
Overview Page6
Knowledge Base Articles7
How to Access Your Account8
Unified Login8
Google as User ID8
Single Sign-On8
Account Validation8
Logging in9
Using Your Phone Number to Log in9
Using Your Email Address to Log in9
Using a Google Account to Log in10
Rainbow Office for Google Chrome Extension13
Requirements13
Installing the Rainbow Office for Google Chrome Extension13
Using Your Account14
Overview Page15
Messages16
Call Log17
Contacts18
User Settings18
More19
Service Console19
Authorised Apps19
Accessing the Authorised Apps Manager20
Service Status21
My Recordings22
Apps and Resources23
Desktop Apps23
Mobile Apps24
Archiver25
Configuring Rainbow Office Archiver25
App Gallery27
Developer Portal27
Ringme28
Presence30
Audio Conference31
Launch the Conference Application31
Conference Commands33
Ringout34
Faxout35
My Extension Settings36
Setting User Details36
Using Text-To-Speech Name39
Setting a Custom Name Recording40
Phones and Numbers41
Setting Phone Details41
Setting Your Presence43
Enabling Intercom45
Enabling Intercom Calls45
Setting Screening, Greeting and Hold Music48
Setting a User Greeting48
Setting up Call Screening50
Setting Connecting Message51
Setting Audio While Connecting53
Setting Hold Music55
Blocked Calls57
Blocking Calls57
Setting Call Forwarding & Voicemail59
Call Forwarding59
Setting Call Forwarding for User Hours59
Setting Call Forwarding for after Hours60
Setting up Incoming Call Handling62
Call Flip66
Managing Your Call Flip Numbers66
Using Call Flip67
Creating Custom Rules67
Setting Notifications70
Setting up Notifications70
Setting an Outbound Caller ID72
Setting Outbound Fax Settings74
Changing the Fax Cover Sheet74
Adding Emails that Can Send Faxes74
Faxing Via Email75

Alcatel-Lucent Rainbow Office - Page 76

Table of Contents

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