Emergency Alerts allow for an announcement to be triggered and latched by calling a pre-configured Emergency
extension and hanging up. Emergency Alerts are useful for emergency notifications (e.g., evacuation, lock down,
medical emergency, etc.), allowing staff to quickly dial a pre-configured number under such circumstances.
Settings
Default Announcement Duration
The announcement can be chosen to play once or to play until cancel. ‘Play Once’ mode will play a single cycle of the
chosen tone file, despite of its duration. If ‘Play Until Cancelled’ is selected, the announcement will continue to play
until the "Call-to-Cancel" extension is called to clear the announcement (or a defined timeout is reached).
Default Maximum Announcement Time
This represents the duration for how long the announcement plays for.
Announcement Selection Mode
Use ‘Direct Extensions’ to register a separate extension for each announcement. Use ‘DTMF Selectable’ to register a
single extension that accepts DTMF input to select which announcement to play.
Answer Inbound Call
This option selects how the Announcement calls are handled. In both cases, the Emergency Announcement is started
when the appropriate extension is called and continues until the Cancel Extension is called. Select ‘Enabled’ to answer
the inbound call and provide the option to play a confirmation tone before starting the alert, then automatically
release the call or to require a passcode before releasing the announcement. Select ‘Disabled’ to detect just the
inbound Ring signal, but not actually answer the call.
If the ‘Answer Inbound Call’ option is ‘Enabled’ the call is auto answered and a configurable confirmation tone is
played before starting the alert. If ‘Disabled’, the alert is triggered just by the inbound ring, without answering the call.
(In both instances, the announcement will play until the time limit is reached or the ‘Cancel Extension’ is called). The
auto-answering option can be useful when the caller cannot hear announcement from their location. However, in
instances where the call might go to a group/multiple extension(s) (including this device), the auto-answer may
intercept that call and prevent it from ringing on other devices.
Passcode Protected Announcement Extensions
When enabled, this setting requires the caller to enter a passcode after dialing an announcement or call-to-cancel
extension. Setting a passcode helps prevent unintentional announcements.
Announcement Passcode
When prompted, the caller must enter the passcode followed by the # sign before the announcement will be played
or canceled. The passcode prompt will be played before any other action. If the passcode is not correctly entered
within 15 seconds, the call will be ended.
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