Alienware ALX Desktop Manual
58
Printer
The printer will not turn on:
• Check that the power cord is properly connected to a wall outlet.
• Check that the wall outlet is working properly by testing it with another device
such as a radio or lamp that you know works. If the wall outlet is not working,
please contact an electrician or power company for further assistance.
The printer will not print:
• Check that the power cord is properly connected and the printer is properly
connected to the computer. Make sure that the printer is turned on.
• Check the cable from the printer to the computer for bent or broken pins. If
there are bent or broken pins on the cable or the printer port, a replacement
may be required.
• Check that the printer is online. If the printer is offline, press the online/
offline button to switch it to online.
• If the printer is not the default printer, make sure that it is properly selected in
the printer setup.
• Reinstall the printer driver.
Speakers
There is no sound from the speakers (external):
• Check the cables of the speakers and make sure they are properly connected
to the appropriate jacks on the back of the sound card.
• Check that the speakers are on and receiving power.
• Check that the volume settings in Windows are turned on and adjusted to a
medium level setting. Make sure that all mute controls are off.
• Test the speakers on another computer to check that they work. If this is not
possible, test another set of speakers on your computer to ensure that
the audio card is working.
• For further troubleshooting, refer to the sound card and/or speaker User
Manual.
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