Rockwell Automation Publication CNET-UM001F-EN-P - February 2018
Supersedes Publication CNET-UM001E-EN-P - June 2016 Copyright © 2018 Rockwell Automation Technologies, Inc. All Rights Reserved. Printed in the U.S.A.
Rockwell Automation support
Rockwell Automation provides technical information on the web to assist you in using its products. At
http://www.rockwellautomation.com/support you can find technical and application notes, sample code, and links to software service
packs. You can also visit our Support Center at https://rockwellautomation.custhelp.com for software updates, support chats and forums,
technical information, FAQs, and to sign up for product notification updates.
In addition, we offer multiple support programs for installation, configuration, and troubleshooting. For more information, contact your
local distributor or Rockwell Automation representative, or visit http://www.rockwellautomation.com/services/online-phone.
Installation assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in this manual. You can
contact Customer Support for initial help in getting your product up and running.
United States or Canada 1.440.646.3434
Outside United States or Canada Use the Worldwide Locator available at http://www.rockwellautomation.com/locations,
or contact your local Rockwell Automation representative.
New product satisfaction return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility.
However, if your product is not functioning and needs to be returned, follow these procedures.
United States Contact your distributor. You must provide a Customer Support case number (call the
phone number above to obtain one) to your distributor to complete the return process.
Outside United States Please contact your local Rockwell Automation representative for the return procedure.
Documentation feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document,
complete the feedback form, publication RA-DU002
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