Rockwell Automation Publication 2711P-UM006A-EN-P - November 2010 153
Troubleshoot the System Chapter 9
Perform the maintenance operations in this order to diagnose and repair
operating problems with your terminal.
1. Safe mode - stops an application from starting automatically.
2. Reset terminal - removes user-installed applications, user-configuration
changes, and user-accessible data.
3. Restore factory defaults - returns the terminal to its original,
out-of-box state.
Table 67 - Maintenance Startup Operations
Operation Description
None Exits Maintenance mode and continues with a normal restart.
Safe mode
Starts the system in Safe operating mode. This is a diagnostic mode
with reduced functionality allowing for recovery from a software
anomaly. In Safe mode, you can repair offending applications or
changes that caused the anomaly.
Important: FactoryTalk View ME Station will not run the HMI .mer
application on startup if one is loaded, but will instead enter
Configuration mode. The HMI application will run the next time the
system is reset.
Restore factory defaults
Restores all storage media on the terminal to its initial factory default
state, including firmware, registry, file system, and configuration data.
Typically, this option is used to recover from a failed firmware upgrade.
Important: All storage media is returned to its original state when
purchased. All user-installed, firmware updates are removed.
Reset terminal
Restores all user-accessible storage and configuration data on the
terminal to its default state. The current firmware version is retained.
Important: All storage media is returned to its original state when
purchased except for the firmware. The latest FactoryTalk View ME
image is retained. All user data changes or additions are lost.
Display resolution
Sets the startup, display resolution. If the system can’t detect the
resolution, you can choose the appropriate resolution by terminal
model.
• Auto - auto detects the display resolution.
• VGA - sets the resolution to 640x480x16 for the 700 and 1000
terminals.
• SVGA - sets the resolution to 800 x 600 x 16 for the 1250 terminals.
• XVGA - sets the resolution to 1024 x 768 x 16 for the 1500 terminal.
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